rinue: (Default)
rinue ([personal profile] rinue) wrote2010-04-27 06:00 pm

It seems to me there are an awful lot of people who shouldn't get paid

Because my adventures in banking are never complete, my bank has decided to spontaneously change the spelling of my first name after months of spelling it correctly post-marriage and years of spelling it correctly pre-marriage. They want me to come in again to prove that I'm me and spell my name this way even though they have scans of all of my IDs on file from January which, yes, say I'm Romie, and which they correctly understood up until this month. Because you see I am requesting a name change and that is the thing which is insecure in this process. It's not that they fucked up seriously and disturbingly. Heavens no.

[Edited to add: A day later, after sending a series of increasingly strongly worded e-mails, this has been fixed without me having to go into a branch. I must say that without my sense of entitlement there is a lot of stuff which would not get done. Someone non-white and non-rich probably wouldn't default to the (correct in this case) attitude that "well, obviously these people are acting lazy and I need to yell at them in elevated language from my expensive education and talk about the money I control until they give me what I want (subtext: and deserve)." It enrages me that someone not me wouldn't get this necessary thing.]

[identity profile] ksmeg.livejournal.com 2010-04-27 11:49 pm (UTC)(link)
You know, I had an oddly similar experience with my insurance company. It took a quick phone call to change from maiden to married name. But when my card came said name was misspelled, and it took forever and forms and prove who you are to get it to the correct spelling.

[identity profile] valancy.livejournal.com 2010-04-29 01:14 pm (UTC)(link)
Good God. I'm glad they finally unfucked things up. It reminds me of something that's stuck with me - I can't remember if it's a joke or just someone angry, but essentially - bank says: I'm sorry, but you seem to be the victim of identity theft. Man says: Actually, I'm still me. You seem to have failed to secure my information. This would be your problem.

[identity profile] rinue.livejournal.com 2010-04-29 05:52 pm (UTC)(link)
That's a Mitchell and Webb radio sketch. (They're a British comedy team I like a lot.)